About the Role

This is an exciting chance to join a leading UK university in a key operational position that keeps our campus moving. As our Parking & Transport Coordinator, you’ll play a central role in ensuring our parking and transport services run smoothly, efficiently and sustainably.

You’ll take ownership of our paperless permit system, oversee student and staff parking, and work closely with transport partners including bus operators, EV suppliers and micro mobility providers. You’ll also support the University’s sustainable future travel plan and provide first‑line supervision to a Parking Warden and a Transport Customer Liaison Officer.

This role is hands‑on and varied — one day you may be analysing parking data or improving processes, the next you could be meeting external partners or responding to operational needs across campus. The post sits within Security Services and is supported by the Security senior management team.

This is a full‑time, permanent role, working 36.5 hours per week, Monday to Friday, based at the Claverton Down campus. Some remote working is possible by agreement, and occasional visits to off‑campus sites will be required.

Key responsibilities include:

• Managing day‑to‑day student, staff and visitor parking
• Overseeing the paperless permit system and monitoring usage
• Supporting sustainable transport initiatives
• Liaising with bus, EV and micromobility providers
• Delivering excellent customer service and managing queries
• Maintaining accurate records, producing reports and supporting audits
• Supporting budget tracking and ensuring operational compliance

About You

You will be someone who:

• Brings experience in resolving complaints and handling sensitive or challenging customer situations
• Has a strong background working with stakeholders and third‑party contractors
• Can support budget management or financial tracking with accuracy
• Is highly organised and able to manage priorities in a fast‑paced environment
• Communicates clearly and professionally, both in writing and verbally
• Delivers excellent customer service and manages expectations confidently
• Uses Microsoft Office comfortably and adapts easily to bespoke operational systems

Further Information

For an informal discussion about the role please contact Mike Porter, Head of Security Services on mjp58@bath.ac.uk, however please ensure that you submit your application through the university website.

Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time and FTC positions.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.

• Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us and .

 

Closing Date: 01 Apr 2026

Department: Operations & Facilities Support

Salary: £26,707 to £30,378

This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus. 

This is an exciting position at an international University based in the City of Bath for any applicant that is looking to help and support students and staff within a Higher Education setting.

The role is strongly customer focused and you must demonstrate an ability to perform well within a team and also be able to demonstrate the use of initiative whilst working alone when dealing with emergencies, medical first aid response, alarm activations and many other reported incidents.

Together with a team of security staff, you will be responsible for ensuring a safe environment throughout both campus and City campus, including student accommodation and other University Buildings.

About you

You are required:

• to have excellent communication skills and be able to deal with a diverse international community, providing understanding, support and outstanding customer service.
• to have computer skills and be able to use various software packages, including custom software specific to the University and general software. Training will be provided when needed.

To perform in this role you must also:

• hold a full UK driving licence for motor cars
• be First Aid At Work (FAAW) trained
• hold a Security Industry Authority licence

*Please note: If applicants do not currently hold the FAAW qualification or an SIA licence, we will provide the necessary training. We would still encourage anyone interested to apply.

Further information

The position includes responsibility for the primary University campus along with the off-site buildings of the City campus.

The basic working week is of 38.5 hours which includes 36.5 hours + 2 hours contracted overtime; these hours will be worked on a rotating shift basis cover 24/7 365 days of the year and attracts 15% shift allowance; at times during staff shortages you will be required to work with other Campus teams and cover different shifts.

The appointment will be made subject to a Basic Disclosure & Barring Service (DBS) check being obtained.

Details regarding the shift and rota can be found in the second document labelled ‘ROTA'.

Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, this role is eligible for a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time positions.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?' and email campusserviceshr@bath.ac.uk the name of the person who referred you at the time of application.

• Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us and .

 

Closing Date: 31 Mar 2026

Department: Operations & Facilities Support

Salary: £32,908 to £37,431 (inc. 15% shift allowance and 2 hours contractual overtime per week)