We are looking for a Receptions Assistant with excellent customer service skills to join our Residence Experience team. This role would be suited to someone with a friendly personality and someone who is eager to create memorable experiences for our students and commercial guests.

With over 5,000 bedrooms on campus and in the city, we operate multiple reception hubs for students, staff, visitors, and commercial guests. Being part of this team, you will work across all receptions on a rota. These roles require a level of flexibility and availability to work across a variety of locations and hours, 7 days per week between 8am – 10pm.

About you

The post holder will be the first point of contact, acting at all times in a welcoming and professional manner, respecting both diversity and equal opportunity. The key purpose of the role is to carry out receptionist duties and respond immediately to general enquiries, by phone, email and in person. They will enjoy working with a wide variety of people and be able to build good working relationships with other University departments and key stakeholders.

Further information

This role is offered on a full time (36.5 hours per week) permanent basis.

For an informal discussion about the role, please contact Laima Machin, Campus Experience Team Leader on lm857@bath.ac.uk or Calum Lloyd, Residence Allocations Coordinator on cl2029@bath.ac.uk, however please ensure that you submit your application through the university website.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses

Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us and .

Closing Date: 17 Feb 2026

Department: Operations & Facilities Support

Salary: £23,350 to £24,215